Overview

Professional Services and Staff Augmentation Support

Customer-centric organizations continuously find themselves managing multiple strategic, tactical, and operational optimization projects. Changes in business strategies, customer experience goals, customer support models, sales and marketing initiatives, business management platforms, and content management systems are all drivers for customer-facing projects. Retaining experienced business resources for projects can be challenging, particularly when required skill sets from advances in technologies are constantly changing. When your organization starts to look for project support, consider staff augmentation services from Empowered Teams.

Image of customer service call center resourcesSince 2007, Empowered Teams has supported strategic, operational, and tactical projects through staff augmentation and outside consulting operating models. Consultants and professional services teams have automated production workflows, optimized automated communication distribution systems, developed client onboarding web applications, deployed knowledge bases and learning management systems, and provided product development and management support for service providers and enterprise clients.

Staff augmentation with Empowered Teams allows companies to add experienced professional service resources to their teams with the skills needed to drive project success while core teams continue to provide critical services. Empowered Teams' consultants and professional services can help deliver quantifiable results for your next customer-critical project.

Customer Critical Projects:

  • Knowledge Bases & How-To Guides
  • Learning Management Systems
  • Sales & Marketing Initiatives
  • Customer Journey Mapping
  • Customer Council Consulting
  • Workflow Assessments
  • Customer Support Platforms
  • Operations Management Solutions

For straightforward support in navigating your strategic, operational, and tactical projects, reach out to Empowered Teams. With our history of providing comprehensive staff augmentation and consulting services, we're equipped to enhance your project outcomes. Contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. to discuss how we can contribute to your success.

Consulting & Staff Augmentation Services

Consulting & Staff Augmentation Services

We have the resource experience to augment your teams with the roles needed to deliver project success.
17 years of experience
Supporting service providers, software companies, technology providers, and enterprises.
  • 41 Production Systems Modernized
  • 16 CMS Web Apps Deployed
  • 50+ Industry Conferences
 

Together, We Achieve More: At Empowered Teams, we unite diverse talents and ideas to create extraordinary results, fostering a culture of empowerment where every contribution leads to our collective success.